At Crazy Time, your personal data is a sacred trust. This policy clearly explains what information we collect, how it is used, and how it is kept safe.
Six core commitments that form the foundation of Crazy Time's data protection policy
All your data is protected with 256-bit SSL/TLS encryption during transfer — the same standard used by international banking systems.
Crazy Time never sells your personal data to advertisers or third parties. This is an absolute policy we do not compromise on.
You have every right to view, correct, or request deletion of your data. Simply contact our support team.
All data stored on our servers is kept in an encrypted state. Multiple layers of security are in place to prevent unauthorized access.
Crazy Time complies with international data protection regulations. Our privacy policy is regularly updated and audited by independent third parties.
We skip the legal jargon and explain everything in plain language. What you read here is meant to be understood — that's our promise.
Every Crazy Time user enjoys these rights in full
You may request to know what personal data we hold about you.
You can request corrections to any inaccurate or incomplete information.
Under certain circumstances, you can request that your data be deleted.
You may request that the processing of your data be restricted for specific reasons.
Your right to receive your data in a machine-readable format.
Your right to object to the use of your data for specific purposes.
You can stop receiving promotional communications at any time — it's quick and easy.
If you believe your rights have been violated, file a complaint with our support team or the relevant authority.
This Privacy Policy Crazy Time (https://crazytime.bid) and applies to all its services, apps, and associated platforms. By using the Crazy Time website or app, you agree to this policy.
We believe privacy is a fundamental right. That's why we explain in plain language exactly what data we collect, why we collect it, and how it's used. This document is aligned with international data protection standards.
In plain terms: Your data is a trust held by us. We only collect what is strictly necessary to provide our services. Everything else stays in your control.
Crazy Time collects two types of data – what you provide directly, and what is generated automatically through your use of the platform.
| Data Type | What's Included | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, address | Account Verification |
| Contact Information | Mobile number, email address | Account & Notifications |
| Payment Information | Mobile Banking Number | Transaction Processing |
| KYC Documents | NID / Passport Copy | Identity Verification & Legal Compliance |
| Device Information | IP, Browser, OS | Security & Fraud Prevention |
| Gaming History | Bets, wins & losses record | Account Management |
Crazy Time collects information through various methods. Each approach is transparent and conducted with your awareness.
Information you provide when filling out the registration form, updating your profile, uploading KYC documents, or contacting support is collected directly from you.
While you use the platform, data such as IP address, browser details, device type, pages visited, and gaming session information is collected automatically. This is essential for technical security.
All automated data collection is strictly for security, fraud prevention, and platform improvement. No profiling is done for advertising purposes.
Crazy Time uses your data only for specific, legitimate purposes, each of which is clearly outlined below.
Please Note: Your data is never used beyond the purposes listed above. Should any new use arise, your consent will be sought beforehand.
Crazy Time never sells your data to third parties. However, there are a limited number of situations where information may be shared.
Before sharing data with any third party, we enter into strict data protection agreements with them. They receive only the limited information needed for a specific purpose.
Crazy Time uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve site functionality.
You can block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Crazy Time does not retain your data indefinitely. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | Licensing Requirements |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Marketing Information | Effective Immediately Upon Opt-Out | User Preferences |
After the specified period, data is securely deleted or anonymized.
Crazy Time strictly prohibits use by anyone under 18. We do not knowingly collect any personal information from minors.
If we discover that a person under the age of 18 has created an account, we will immediately close the account and delete all collected data.
If you know of a minor using Crazy Time, please notify us at support@crazytime.bid. We will take immediate action.
Crazy Time is an international platform. In some cases, your data may be stored or processed on servers located outside Bangladesh.
Wherever your data is held, the protection standards set out in this Privacy Policy are maintained. International data transfers take place only under strict security agreements.
Crazy Time reserves the right to update this Privacy Policy. If significant changes are made, we will notify you by email or via an in-platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page from time to time.
Tip: Bookmark this page. Whenever you see an updated date, you'll know something has changed.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch with us.
We aim to respond to all requests within 30 days. Urgent matters are typically addressed within 72 hours.
Your privacy is our top priority at Crazy Time. Sign up securely and claim a 200% bonus on your first deposit.
For users aged 18 and above. Please play responsibly.