Crazy Time believes gaming should be a source of fun, not stress. On this page, you will find all the responsible gaming tools, guidance, and support resources you need.
These powerful tools are always available free of charge to help keep your gaming experience on Crazy Time safe
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. To increase a limit, you'll need to wait 7 days — a safeguard that stops you from making impulsive decisions.
Set a time limit on how long you play. Once the time is up, Crazy Time will automatically end your session. You can choose 30 minutes, 1 hour, or any custom duration you prefer.
After a set period, Crazy Time will remind you how long you've been playing. This small nudge helps you stay clear-headed and make better decisions.
If you feel you need a break, set a cooling-off period of anywhere between 24 hours and 30 days. During this time, you won't be able to log into your account. Once the period ends, your account will be reactivated automatically.
If you feel you need a longer break, use Self-Exclusion. You can pause your account for anywhere from 6 months to 5 years, or close it permanently. This is our strongest player protection tool.
Set a maximum amount for each bet yourself. This protects you from major losses and keeps gaming enjoyable. Lowering your limit takes effect immediately, while increasing it requires a waiting period.
Read through the questions below and answer them honestly. If you find yourself saying "yes" to more than 3, it may be time to seek help.
If you notice these signs, don't wait — seek help now
Spending on gaming while unable to cover essential living expenses
Prioritising gaming over time with family and friends
Feeling excessive anger, depression, or anxiety after a loss
Losing focus at work or missing work commitments due to gaming
Staying up late to play, or lying awake thinking about gaming
Chasing Losses by Placing Larger and Larger Bets
Setting deposit and bet limits on Crazy Time is quick and straightforward. Just follow a few simple steps.
Log in to Crazy Time with your mobile number and password.
Click your name or profile icon in the top right corner to open "Account Settings".
Within Settings, navigate to the "Responsible Gaming" section.
Set and confirm your deposit, bet, or session limits.
Reducing a limit takes effect immediately. Increasing one requires a 7-day waiting period.
Crazy Time offers a range of limit-setting options to help you stay in control.
| Limit Type | Options | Effective |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant |
| Bet Limits | Maximum Bet Amount | Instant |
| Loss Limit | Daily / Weekly / Monthly | Instant |
| Session Time | 30 Minutes – 12 Hours | Instant |
| Cooling-Off | 1 – 30 Days | Instant |
| Self-Exclusion | 6 Months – Permanent | Instant |
A Word of Advice: Set your limits before you start playing — not in the heat of a win or the frustration of a loss. Decisions made with a clear head are always the best ones.
On Crazy Time Responsible Gaming It means enjoying gaming with full awareness. Play for fun, but know your limits. Responsible gaming is a habit where you know when to start, when to stop, and how much to spend.
Online gaming is growing fast in Bangladesh. Most people play responsibly and treat it purely as entertainment. However, for some, gaming can become a problem. Crazy Time is committed to ensuring every player's experience remains positive.
Keep in Mind: Gaming is never a source of income — it's a form of entertainment. Only play with money you can afford to lose without it affecting your life.
Crazy Time goes beyond just providing tools. Our technology analyses each player's gaming patterns, and if anything unusual is detected — such as a sudden spike in deposits or playing deep into the night — our support team will proactively reach out to check that you're doing okay.
We call this approach "Proactive Care" — we don't wait for problems to escalate. We reach out before they do.
If you're new to Crazy Time, here are some tips to get you started on the right foot:
If you believe a family member is spending too much time or money on gaming, approach the conversation with empathy rather than judgement. Gaming addiction is a mental health issue — not a character flaw or a sign of weakness.
By contacting Crazy Time, we can provide the support and information you need. There is also an option to temporarily suspend an account with the consent of a family member.
Crazy Time takes strict measures to ensure no minor can access the platform. These include:
Gaming addiction is a real issue that can affect anyone, regardless of age. It is not a sign of weak willpower — it is a mental health challenge, and one that can be addressed.
Research shows that players who use responsible gaming tools enjoy gaming for much longer without any negative effects. Crazy Time wants you to be one of them.
Need help? Chat with us in Bangla via Crazy Time's live chat, available 24 hours a day. Our trained team handles every conversation with complete confidentiality — no judgement, no criticism.
Responsible gaming doesn't mean giving up on fun. It means playing in a way that enriches your life rather than harming it.
Answers to the most frequently asked questions about Responsible Gaming