Legal Information & Terms

Crazy Time Terms & Conditions – User Rights & Responsibilities

Please read these Terms & Conditions carefully before using Crazy Time. They clearly set out your rights, our responsibilities, and the relationship between both parties. We believe transparency is the best policy.

Last Updated: January 1, 2026
Quick Facts
Under International Law
Written in Plain English
Curacao Licensed
18+ Only

Summary of Key Terms

Key highlights at a glance before you dive into the details

Age Requirement & Eligibility

Crazy Time is for users aged 18 and above only. Providing accurate information at registration is mandatory. Accounts may be suspended for false information.

Section 1
One Account Policy

Only one account per person is permitted. Opening multiple accounts is prohibited and may result in all accounts and associated winnings being permanently forfeited.

Section 2
Payments & Withdrawals

Deposits and withdrawals are available via bKash, Nagad, and Rocket. KYC verification may be required before withdrawal. Minimum withdrawal is ৳500.

Section 4
Bonus Terms

A wagering requirement must be met before any bonus withdrawal. Requirements may vary depending on the bonus terms.

Section 5
Fair Gaming Guarantee

All games are RNG-certified. Crazy Time does not alter the outcome of any game. Independent third-party auditors conduct regular verifications.

Section 6
Responsible Gaming

Crazy Time is committed to responsible gaming. Set your own limits, take a break when needed, and contact support if you need help.

Section 8
01

General Information & Introduction

These Terms & Conditions Crazy Time (https://crazytime.bid) and its users. By accessing the Crazy Time website or mobile app, you are deemed to have read, understood, and accepted these Terms & Conditions.

Crazy Time is an online gaming platform operating under an international Curaçao eGaming licence, serving adult players from Bangladesh and around the world.

Important: Please read these terms before using your account. For any questions, feel free to contact our support team.

In this document, "we", "us", and "platform" refer to Crazy Time. "You", "user", and "player" refer to any individual — registered or unregistered — who uses Crazy Time.

02

Account Registration & Management

To register on Crazy Time, you must provide accurate and complete information. We reserve the right to close your account at any time if false or misleading information is provided.

Registration Terms

  • Each individual may register only one account. Multiple accounts are strictly prohibited.
  • The mobile number, email address, and personal details provided at registration must be genuine.
  • You are solely responsible for keeping your account password confidential.
  • Sharing your account with another person is strictly prohibited.
  • Any changes to your account details must be updated promptly.

If multiple accounts are found to belong to the same person, all accounts may be terminated and all deposited funds and winnings forfeited.

03

Age Requirement & Eligibility

Crazy Time is strictly for individuals aged 18 (eighteen) and above. Opening or using an account by a minor is strictly prohibited.

We may request documentation for age and identity verification at any time. Accounts that cannot be verified will be temporarily suspended.

Restricted Regions

Crazy Time is not available in countries where online gaming is prohibited by law. It is entirely the user's responsibility to be aware of and comply with the laws of their own country before using the platform.

04

Payments, Deposits & Withdrawals

Crazy Time supports the most popular payment methods in Bangladesh. All payment-related details are provided below.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳200৳5005–15 minutes
Nagad৳200৳5005–15 minutes
Rocket৳200৳50010–20 minutes
Bank Transfer৳1,000৳1,0001–2 Business Days

Important Withdrawal Rules

  • Withdrawals can only be made using the same payment method used for the deposit.
  • Without KYC verification, the maximum daily withdrawal limit is ৳10,000.
  • Verified (KYC-approved) accounts may withdraw up to ৳2,00,000 per day and ৳20,00,000 per month.
  • Withdrawals may be restricted if an active bonus is in place.
  • Additional verification may be required for suspicious transactions.

Depositing or withdrawing using another person's payment account is strictly prohibited and may result in account closure.

05

Bonus & Promotion Terms

Crazy Time offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you must read carefully.

General Bonus Terms

  • Withdrawals will not be permitted until the required turnover conditions following a bonus are fully met.
  • The welcome bonus is available to each player once only.
  • Bonus codes must be used before their expiry date.
  • Multiple bonuses cannot be active simultaneously unless otherwise specified.
  • The maximum bet allowed with bonus balance is generally ৳500 or 10% of the bonus amount, whichever is lower.
  • If a bonus is declined, the bonus balance will be deducted.

Turnover Requirement: For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place ৳20,000 in bets before making a withdrawal. This information is clearly stated on each bonus page.

06

Gaming Rules & Fairness Guarantee

All games on Crazy Time are conducted with complete fairness and transparency. We do not interfere with game outcomes in any way.

RNG & Game Transparency

All slots and random games use eCOGRA-certified Random Number Generator (RNG) technology. Live casino games feature dealers streamed via live camera, with all activity recorded.

Bet Cancellation Policy

  • If a game is interrupted mid-way due to a technical error, the bet will be refunded.
  • Once a game has concluded, the result cannot be changed.
  • If you are disconnected after placing a bet, the game will be completed automatically.
  • If you believe there has been an error in a result, please report it to support. We will investigate within 48 hours.
07

Prohibited Activities

The following activities are strictly prohibited on Crazy Time. Violations may result in account termination and legal action.

  • Operating multiple accounts or using another person's account.
  • Using any form of bots, automated software, or hacking tools.
  • Knowingly exploiting game errors or bugs for personal gain.
  • Money laundering or transactions involving illegal funds.
  • Attempting to manipulate the bonus system.
  • Acting with the intent to harm other players.
  • Attempting to interfere with or compromise the security of the platform.

If any prohibited activity is detected, the account will be suspended without notice and all balances may be forfeited.

08

Responsible Gaming

Crazy Time places the highest importance on responsible gaming. Gaming should be a form of entertainment — not a source of stress or addiction.

Our Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Timer: Set a time limit for how long you play.
  • Cooling-Off Period: Take a temporary break ranging from 24 hours up to 30 days.
  • Self-Exclusion: Temporarily or permanently suspend your account for an extended break.
  • Reality Check: Session reminders to keep track of how long you've been playing.

If you feel that gaming is having a negative impact on your life, contact support immediately. Our trained team will assist you confidentially and without judgment.

09

Privacy & Data Protection

Protecting your personal information is our top priority. Crazy Time never sells your data to third parties.

To learn more about what information we collect and how we use it, please see our Privacy Policy View Page.

Purpose of Data Use

  • Account Verification & Management
  • Payment Processing
  • Support Services
  • Legal & Regulatory Compliance
  • Promotional Communications (With Your Consent)
10

Account Suspension & Termination

You may request to close your account at any time. Contact support to initiate the process.

When Crazy Time May Close an Account

  • Breach of Terms
  • If fraudulent activity is detected
  • By Order of the Authority
  • Extended inactivity (12+ months)

Any active bonuses at the time of account closure will be forfeited. However, you retain the right to withdraw your own deposited funds (excluding bonuses).

11

Changes to Terms

Crazy Time reserves the right to update these terms at any time. Users will be notified of any changes via email or an in-platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. Please check this page regularly.

Tip: Bookmark this page and check back every few months to stay informed of any updates.

12

Contact & Dispute Resolution

For any questions or disputes regarding these terms, please contact our support team first. We typically resolve issues within 48 hours.

Contact Methods

  • Live Chat: Log in to the platform and chat with us directly (available 24/7)
  • Email: support@crazytime.bid
  • Help Center: Help Center Page View

If a dispute cannot be resolved through our support team, it may be referred to the Curaçao Gaming Authority.

In the event of any discrepancy between the Bangla and English versions of these terms, the English version shall prevail.

Finished Reading the Terms?

Join Crazy Time Now!

Register by agreeing to the terms and get a 200% bonus on your first deposit. Get started in just 5 minutes via bKash or Nagad.

Free Registration Safe & Transparent 24/7 Bangla Support

For players aged 18+. Please play responsibly.

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